Support inbox is powered by WhatsApp Business API, which enables you to do all sorts of things previous not possible using just the WhatsApp Business app.
Have high volume of incoming chats? Now all your chats can be directed to one phone number, and all your customer support agents can work out of the same dashboard and reply to customers.
Easily view customer profile details synced from your Shopify store - phone number, country and city, previous orders, and more - which enables your chat agents to provide superior customer support.
Quickly reply to customers using canned responses, thereby reducing time to response and helping your chat agents close support tickets faster.
5 Star Ratings for a reason & definitely worth my review. The customer support is above & beyond your expectations + Very quick & problem solver guys. They are going long way in this game! Will I recommend ? 200% - It recovers carts, helps us build trust with the customer support we offer from our website + designed extremely well.
Just installed 10 minutes ago. Easy to use. If you want to use WhatsApp to communicate with your clients, this one is the best I have tried. Thanks dev for making this! Update: Upgrade to pay version. The CRM function is awesome.
The app is the best WhatsApp integration I found and their support is responsive and very helpful indeed. I tried the others and this is definitely for me the best.