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WhatsApp Chat Button for Shopify stores

Add a live chat button that connects your customer to you via WhatsApp.

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Download from Playstore
1121+ reviews, 5.0 ⭐ rated on Shopify

You can easily answer all of your customers' questions by using this Shopify store chat app powered by WhatsApp. It's possible to benefit from automated messaging, templates, personalisation while still having the ability to do manual messaging.

Beautiful button designs

Beautifully designed chat button that make your store stand out, look professional, and instil trust in store visitors.

Fully customisable

Easily customise the CTA (call to action) text, position of the button, which pages to display, and whether to display on desktop or mobile only.

Automatic message body

Our chat widget automatically pre-loads a message in your visitor's WhatsApp, making it as easy possible for visitors to message your store.

Include current page URL

Immediately establish context about your customer's query by seeing which page they were on before sending a chat message.

Online/Offline hours

Set online hours for the chat button, such that store visitors are automatically informed about when you are available to chat.

Multiple numbers support

Add up to 5 WhatsApp support agent numbers and allow your store visitors to choose whom to chat with based on their need.

Greetings widget

Beautiful greetings widget that adds a professional look to your store. Can be used with one or multiple chat agents.

Chat button analytics

Simple chat button analytics to help you understand how many chats received per day, and which products are your store visitors most interested in.

To explore our features in detail please look at our video

FAQs

Do you offer a free plan?

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Yes, we offer a free plan with all the basic features of the Plus plan, but limited upto 500 chat button clicks per month.

What is a chat button click?

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When a visitor on your store clicks on our WhatsApp chat button, it is counted as 1 chat button click.

Is there a free trial?

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Yes, all paid plans come with a 7-day free trial. You can cancel any time before that, and you will not be charged. However, this does not apply to usage-based charges.

Can I change my plan later on?

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You can switch freely between plans whenever you wish. Upgrade to any paid plan, or downgrade to the free plan from the 'Pricing' page any time.

How does usage-based charge work?

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Usage based charge in the Automated plan means you are billed only if an automated message is successfully sent to your customer's WhatsApp number.

Are there any setup fees or other charges?

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No, we do not levy any setup fees or other one-time charges.

How do I cancel my subscription?

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You can cancel your subscription by going to the 'Pricing' page and downgrading to the Free plan. Alternatively, you can uninstall the app to cancel.

What will happen to my current Ultimate Plan?

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You will be moved automatically from your current Ultimate plan to the new Ultimate plan without any additional charges. However, upon renewal of your plan, you will have to pay $14.99 per month to continue with the Ultimate plan.

Is WhatsApp API the right fit for my business?

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SuperLemon offers two solutions. One is for stores to deploy a readily available plugin on their Shopify stores. The second is an API based solution for developers working on a Shopify store development.

Both solutions are appropriate for all businesses. The cases where you may find WhatsApp API not a right fit for your business are:1. If you are a store owner without sufficient coding skills, then WhatsApp API is not for you. 2. Similarly, small store owners may not find WhatsApp API fitting if they can't hire a professional coder.

Who can use WhatsApp Business API?

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Any business with a coding expert or anybody with coding skills can use WhatsApp Business API.

Please remember we also have a deployable solution that we can install without the need for any coding skills. So, if you don't have a coding expert, then use our ready-to-deploy solution.

Can I downgrade from paid trial or paid plan to a free plan?

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You can downgrade from paid trial or paid plan anytime. You just need to go to the 'Pricing' page and downgrade. After downgrading from a paid plan, you can enjoy a Free plan forever.

Is SuperLemon WhatsApp app GDPR friendly?

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SuperLemon is completely GDPR friendly. We don't store the data of our clients or the data of their customers without proper consent. We ensure that data is stored in an encrypted way.

Why are automated messages sent from a +1 number?

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+1 is considered as a neutral number worldwide. Our thousands of customers benefit with a +1 number sending their messages. The chances of their approval are always greater than any other country code.

Can we add our own brand name and logo to the +1 number?

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We use +1 as a common number for all our merchants everywhere. And so, if we will use your brand name or logo, that’ll reflect for all of our other merchants too. So, we cannot use your brand name and logo.

Can we send messages from our own number?

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For sending automated messages, you need only a WhatsApp API number. Not all numbers can be converted to a WhatsApp API number. So, you cannot send messages from your own number.

However, you can get a new number and apply for WhatsApp approval.

Why should your Shopify store have WhatsApp Chat?

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Most shoppers leave the sites without purchasing due to a lack of proper information. Shoppers need answers to more than just the information shared on a product page. They try to find answers from an online support agent.

A WhatsApp Chat app like SuperLemon for Shopify helps you address your customers' queries at all times. It even allows you to reach out to people who have left your site directly through WhatsApp.

Explore our other WhatsApp tools

Whether you want to enable store visitors to chat with you, or if you want to send outbound messages via WhatApp manually or automatically, we have something for you.
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We are the only 5.0 ⭐ rated WhatsApp plugin on the Shopify app store. Our customers are lovin' it
Aestheticnation Logo- SuperLemon
⭐⭐⭐⭐⭐
5 Star Ratings for a reason & definitely worth my review. The customer support is above & beyond your expectations + Very quick & problem solver guys. They are going long way in this game! Will I recommend ? 200% - It recovers carts, helps us build trust with the customer support we offer from our website + designed extremely well.
AestheticNation
2nu Sunglasses Logo- SuperLemon
⭐⭐⭐⭐⭐
Just installed 10 minutes ago. Easy to use. If you want to use WhatsApp to communicate with your clients, this one is the best I have tried. Thanks dev for making this! Update: Upgrade to pay version. The CRM function is awesome.
2nu Sunglasses
Spaceman Logo- SuperLemon
⭐⭐⭐⭐⭐
The app is the best WhatsApp integration I found and their support is responsive and very helpful indeed. I tried the others and this is definitely for me the best.
SPACEMAN
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2019
Founded in Bangalore, India by two startup-hardened friends
5 million
Daily impressions of our product from internet users across the 🌏
27,000+
Shopify stores trust SuperLemon for their WhatsApp needs

Your  Shopify  store. Powered by Gupshup's WhatsApp Business API

Whether you want to enable store visitors to chat with you, or if you want to send outbound messages via WhatApp manually or automatically, we have something for you.
Trusted by 25,000+ Shopify & Shopify Plus stores