hatsApp Optin is a process that allows businesses to communicate with their customers on the WhatsApp platform. In order to send messages to a customer on WhatsApp, the business must first obtain the customer's phone number and consent to receive messages. When a customer opts in to receive messages on WhatsApp, they are essentially giving permission for the business to send them promotional or informational messages through the app.
In order to ensure successful message deliveries, it is essential that the customer provides accurate contact information and consents to receive messages on WhatsApp. It is important for businesses to obtain customer opt-in for WhatsApp messaging in a transparent and ethical manner. This includes clearly explaining the types of messages that will be sent, how often they will be sent, and how the customer can opt-out if they no longer wish to receive messages.
There are 4 ways to do it via SuperLemon.
- Storefront Optin Widget:
- Checkout Optin option:
- Spin the wheel feature:
- Opt-in Via chat widget:
To enable various opt-in methods, please perform following actions:
- Login to SuperLemon Dashboard
- Click on “WhatsApp Widgets” in the left menu bar.
- Go to Opt-in Widgets subsection

In this subsection, you shall see all the opt-in collection mechanisms.
Option 1: Storefront Opt-in Widget
Storefront Optin Widget is by default enabled when you install the app. However you can configure the pages where you want to show this widget. Please check the image below to see how it can be done.
Please follow the below mentioned Steps to Enable the same.
- Login to SuperLemon Dashboard
- Click on “WhatsApp Widgets” in the left menu bar.
- Go to Opt-in Widgets subsection
- Click on “Edit Configuration” button on the store-front Widget tile.

- There are 4 events for Opt In. Go to “Please select the event for displaying the storefront opt-in widget” and select the option relevant to you. Please note that multiple events can also be selected.

6. On the configuration page, you can also select the language of Opt-in page widget.
Please note that whenever you enable Store-front widget, thank you page widget is enabled by default.
Option 2: Checkout Opt-in
Click here to learn more about how to enable Checkout opt-in for Shopify stores.
To learn more about how to enable checkout opt-in for WiX stores Click here.
Option 3: Spin the Wheel
You can configure this to attract customers as they get a discount if they spin the wheel and in order to get the discount coupon they need to provide their phone number as the offer coupon is sent to their whatsapp. This is the smartest way to collect optin and encourage customers to make the purchase.
There are 1000s of stores using this feature and converting 25%+ customers who were dropping out earlier and not making purchases.
Please follow the below mentioned Steps to Enable the same.
- Login to SuperLemon Dashboard
- Click on “WhatsApp Widgets” in the left menu bar.
- Go to Opt-in Widgets subsection
- Click on the “Configure Widget” button on the Spin the Wheel tile.
- Click on ? (Help) and check the tutorial video shared in the Guide on how to customize the widget design

Option 4: Opt-in Via Chat Widget
Collecting opt-in whenever any customer approaches you via Superlemon’s Chat Widget, is one of the most efficient ways to collect opt-in. You can enable opt-in via chat widget by performing following steps:
1. Login to SuperLemon Dashboard
2. Click on “WhatsApp Widgets” in the left menu bar.
3. Go to Opt-in Widgets subsection
4. Scroll to the bottom & look for “Opt-in via chat widget” tile.
5. You can enable/disable it by turning the “Toggle Button” on/off.

Please note that Whenever you Enable Chat Widget, “Opt-in” via chat widget is enabled by default. You can also do customizations like changing the design & changing the welcome text on the widget by clicking on the “Edit Configuration button”.
