WhatsApp Chat Button smartly pre-fills the message body when a visitor or customer clicks on the chat button in your store. This makes it easier for your store visitors to start a conversation with you. It also serves a second purpose - to help you recognise which page the customer was on before they started a chat with you.
You can customise the pre-filled WhatsApp message body from the Button Text & Design section of the app.
To help our app users get started easily, we have set a default pre-filled message body. You can customize the pre-filled message body to your liking. There is however a limit of 140 characters.
This is how it will look inside WhatsApp:
After making any changes, don’t forget to tap the SAVE button to save your settings.