Yes, we offer a free plan that comes withWhatsApp Chat and Share Widget features.
Yes, all paid plans come with a cumulative total of 30-day free trial. You can cancel any time before that, and you will not be charged. However, this does not apply to usage-based charges.
You can switch freely between plans whenever you wish. Upgrade to any paid plan, or downgrade to the free plan from the ‘Plans’ page any time.
Usage based charge in the Automated plan means you are billed only if an automated message is successfully sent to your customer's WhatsApp number.
No, we do not levy any setup fees or other one-time charges.
You can cancel your subscription by going to the ‘Plans’ page and downgrading to the Free plan. Alternatively, you can uninstall the app to cancel your subscription as well.
You will be moved automatically from your current Ultimate plan to the new Ultimate plan without any additional charges. You will be charged the same amount you had initially subscribed for your Ultimate plan every month till the time you don’t switch your plan or uninstall and re-install the app.
Any business with a coding expert or anybody with coding skills can use WhatsApp Business API.
Please remember we also have a deployable solution that we can install without the need for any coding skills. So, if you don't have a coding expert, then use our Gupshup’s ready-to-deploy solution.
You can downgrade from paid trial or paid plan anytime. You just need to go to the ‘Plans’ page and downgrade. After downgrading from a paid plan, you can enjoy the Free plan forever.
SuperLemon is completely GDPR friendly. We don't store the data of our clients or the data of their customers without proper consent. We ensure that data is stored in an encrypted way.
+1 is considered as a neutral number worldwide. Our thousands of customers benefit with a +1 number sending their messages. The chances of their approval are always greater than any other country code.
We use +1 as a common number for all our merchants everywhere. And so, if we will use your brand name or logo, that’ll reflect for all our other merchants too. So, we cannot use your brand name and logo.
For sending automated messages, you need only a WhatsApp Business API number. Not all numbers can be converted to aWhatsApp API number. So, you cannot send messages from your own number unless you have your own approved WhatsApp Business API.
However, you can get a new number and apply for WhatsApp approval and once you have it approved SuperLemon will be sending all automated messages using your number.
Most shoppers leave the sites without purchasing due to a lack of proper information. Shoppers need answers to more than just the information shared on a product page. They try to find answers from an online support agent.
A WhatsApp Chat app like SuperLemon for Shopify helps you always address your customers’ queries. It even allows you to reach out to people who have left your site directly through WhatsApp.
5 Star Ratings for a reason & definitely worth my review. The customer support is above & beyond your expectations + Very quick & problem solver guys. They are going long way in this game! Will I recommend ? 200% - It recovers carts, helps us build trust with the customer support we offer from our website + designed extremely well.
Just installed 10 minutes ago. Easy to use. If you want to use WhatsApp to communicate with your clients, this one is the best I have tried. Thanks dev for making this! Update: Upgrade to pay version. The CRM function is awesome.
The app is the best WhatsApp integration I found and their support is responsive and very helpful indeed. I tried the others and this is definitely for me the best.